YOUR DATA, PROTECTED
Privacy Policy.
EFFECTIVE DATE: OCTOBER 1, 2026
How ZeroKey collects, uses and protects your information.
1. Introduction
ZeroKey ("ZeroKey," "we," "us" or "our") provides keyless access control products, installation and support for multifamily properties, schools, healthcare and senior living facilities, and commercial and municipal buildings. We are headquartered at 115 S. 38th Avenue, Suite 101, Omaha, Nebraska 68131.
We respect your privacy. This Privacy Policy explains what information we collect when you visit getzerokey.com (the "Site"), use our ROI calculator, contact us or book a Discovery Call, and how we use and protect it. By using the Site, you agree to this policy.
2. Information we collect and how we use it
We collect personal information only when you choose to give it to us, such as when you fill out a form, use the ROI calculator, book a Discovery Call or contact us. This may include:
- Contact details: Your name, work email, phone number, company, job title, and city and state.
- Property and project details:Property type, unit or door count, and anything you tell us about your buildings, costs or goals.
- ROI calculator inputs: The numbers you enter or select, and the private link we generate so you can reopen your results.
- Communications: Messages you send us by form, email or phone.
We use this information to:
- Respond to your questions, prepare quotes, and schedule Discovery Calls and property walk-throughs.
- Generate and save your ROI calculator results and send you your private link and per-door quote.
- Provide, install and support our products and services.
- Send you information about ZeroKey, where permitted by law. You can opt out at any time.
- Operate, secure and improve the Site.
- Meet our legal obligations.
Please do not send sensitive information, such as government ID numbers, financial account numbers or health information, through our forms.
3. Log data
Like most websites, the Site automatically collects information your browser sends when you visit. This may include your IP address, browser and device type, the pages you view, the time you spend on them and the page that referred you. We use analytics tools to review this information so we can understand how the Site is used and improve it.
4. Communication
If you give us your phone number or email address, we may contact you about your inquiry, your quote or ZeroKey products and services. You can unsubscribe from marketing emails using the link in any email, or ask us to stop contacting you at any time.
5. Cookies and advertising
We use cookies and similar technologies to make the Site work, remember your preferences, measure performance and follow up with people who contact us. If we advertise online, advertising partners may use cookies to show you ZeroKey ads on other websites. You can manage cookies through the cookie banner on the Site and your browser settings. See our Cookie Policy for details.
6. How we share information
We do not sell your personal information. We share it only in these cases:
- Service providers. Companies that host the Site, manage our customer records and email, schedule meetings and provide analytics. They may use your information only to provide services to us.
- Financing partners: If you ask about financing, we may share project and business contact information with a financing partner so it can evaluate your application.
- Hardware manufacturers and installation partners: Where needed to quote, supply, install or support your system.
- Legal and safety: When required by law or legal process, or to protect the rights, property or safety of ZeroKey, our customers or others.
- Business transfers: In connection with a merger, acquisition or sale of all or part of our business.
7. Access control systems
A ZeroKey access control system belongs to the customer that owns it, such as a property owner, school or facility. The owner decides who has access and manages its own users.
The system records which user opened which door. An email address is used only to send a user the authentication link that sets up mobile access. No phone number is collected.
ZeroKey does not keep a database of system users. If you use a ZeroKey system at your building and have a question about your access, please contact your property manager or facility administrator.
8. Protection of information
We use reasonable administrative, technical and physical safeguards to protect personal information, including encrypted connections on the Site and limits on who can access our records. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. How long we keep information
We keep lead and inquiry information for three years. ZeroKey does not keep a database of access control system users. Each system's owner maintains its own user records.
10. Your choices and rights
Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, to receive a copy of it, and to opt out of targeted advertising. To make a request, email hello@getzerokey.com with the subject line "Privacy Request" or call 402-915-0704. We will respond within the time the law requires. If we decline your request, you may appeal by replying to our decision. We will not treat you differently for exercising your rights.
11. Third-party websites
The Site may link to other websites and tools, including hardware manufacturers, financing partners, scheduling tools and social media platforms. This policy applies only to our Site. We are not responsible for the privacy practices of other websites, so please review their policies.
12. Compliance with laws
We may disclose information when we believe in good faith that the law requires it, such as in response to a court order, subpoena or request from a government or law enforcement agency.
13. Children's privacy
The Site is intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
14. Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when we post the updated policy on this page with a new "Last updated" date. Your continued use of the Site means you accept the updated policy.
Questions?
Reach us at hello@getzerokey.com
or (402) 915-0704, Monday through Friday, 8 a.m. to 6 p.m.
ZeroKey
115 S. 38th Avenue, Suite 101
Omaha, NE 68131